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Your Time Matters® Questions Answered


Q.How do I re-establish the Time Matters link with Outlook?

A. In Outlook, select File > Options > Add-Ins and at the bottom of this window set Manage to Disabled Items. Help > Disabled Items and click Go. (For earlier versions of Outlook use Help > Disabled Items.) Look for LexisNexis Practice Management integration.If itís there, highlight it and click Enable.

If LexisNexis Practice Management is enabled, and you still canít link...

-      Exit Time Matters, Outlook and all other MS Office Applications.

-      Right-click your Time Matters icon and pick Run as Administrator.

-      In Time Matters, go to File > Setup > General > Workstation Level.

-      Click Additional Program Setup.

-      Uncheck Outlook and TMConnect transfers regarding information to Outlook and click OK.

-      Open File > Setup > General > Workstation Level again.Outlook should be checked. Also check TMConnect transfers regarding information to Outlook.

-      Open Outlook.

Q.  How do I get the Time Matters buttons to show in Microsoft Word?

A.   Exit Time Matters, Outlook and all other Microsoft Office Applications.

-      Right-click your Time Matters icon and pick Run as Administrator.

-      In Time Matters, go to File > Setup > General > Workstation Level.

-      Click External Program Setup (for earlier versions select Additional Program Setup).

-      Uncheck Microsoft Word and click OK.

-      Open File > Setup > General > Workstation Level again.  Microsoft Word should be checked. Also Disable Word Caution Message.

-      Open Word.  You should now see the Time Matters ribbon.

Q. Outlook is not prompting me to save outgoing emails to Time Matters.How do I turn on that option?

A. In Outlook select File > Options > Add-Ins.

-      Highlight LexisNexis Practice management Integration.

-      Click the Add-in Options button.

-       Check Prompt to Connect when Sending an Email.

 

Q. I don't see all of my matters on the Matters List. Where are they?

A. When matters donít show on the list itís usually because there is a filter on the list. Is the search button marked with the red slash like this?

If so, that means your list is opening up to a pre-filtered sub-set of matters. Click the Options button and make sure your pre-search is set to All Records.

Q. On my related tabs for a Matter, Time Matters shows all of the related records for the client, not just the matter. How do I see only the related records for the matter?

A. Click the Properties button on the sub-list toolbar and change the List settings to show only records for the Matter, as shown here:

Q. How much of my Time Matters data can I access with Time Matters Mobility?

A. You may View, Add and Edit these record types with the limitations noted on this chart:

Record Type

View

Add

Edit

Contacts

Yes

Yes

Yes

Matters

Yes

Yes

Yes

Time & Expense

Yes (last 25)

Yes

No

Events

Yes

Yes

No

ToDoís

Yes (only your own)

No

No (except mark done)

Notes

Yes

No

No

Document Records

Yes (email actual document)

No

No